OUR MEMBER PORTAL
NEW CUSTOMER ENROLLMENT
Welcome to Pioneer!
When ready: Click Link Above
All Enrollments are considered pending until we have reviewed your registration, prorated and/or applied applicable discounts and posted fees due. Credit cards are NOT charged at the time of registration (please don’t pay in the portal yet!).
1. Find your Class (Gymnastics, Ninja, TKD, Pages, etc)
2. Click on REGISTER or WAIT LIST
3. A new page will open to complete your registration
4. You will receive email confirmations and any additional information as applies.
5. Once you are registered, you can login to the Parent Portal and add students & contacts, edit payment methods and personal information AND register for additional classes and events.
QUESTIONS?
Main Phone 413-525-1291
info@pioneergymnastics.com
EXISTING CUSTOMER
Our Portal doesn’t apply discounts online to multiple students or multiple classes.
If you are planning to register more than one child or one child into multiple classes, ENROLL, then allow our team a day or two to apply your discount and then process payment.
ENROLL: (do this process one at a time for each class enrollment)
1. Find your Class
- Add to Cart
- Select Student
- Agree to Terms
- Add
- Checkout
- Accept Enrollment
2. Go to BILLING & PAYMENTS
- Review your enrollments (you can click on each description)
- Pay (only if it is one student)
3. You will receive email confirmations and any additional information as applies.
CLASS WITHDRAWLS
If you need to withdraw from a class:
Online drop card – HERE
Deadline: The 15th of the month prior
We need time to adjust our staffing and class admissions so it’s crucial to us that we have time to do that. We appreciate your understanding.
Our class software does not allow withdrawals online. We apologize for the inconvenience.
